Please close other sessions or contact sales to obtain an upgrade.
Your license does not allow more sessions. Your ID is not whitelisted in the ACL (Access Control List) of the remote client. The Session was denied due to the access control settings of the remote computer. The network connection was closed unexpectedly. Please wait while AnyDesk is trying to restore the session.Ĭonnection reset after some time due to improperly configured firewall The session was interrupted on the remote side. Interactive Access must be configured on the remote computer to always show a connection request. AnyDesk's window must be open on the remote computer in order to connect. Please have a look at our Firewall article.Ĭould not log in to the remote computer.
In almost every case this error occurs due to an improperly configured firewall. This error code is generated by Windows and displayed by AnyDesk. Please make sure that AnyDesk is running on the remote computer and it is connected to the internet.ĪnyDesk is not connected to the server. Verify the physical wireless switch is turned on.This message is either shown due to a slow internet connection, an improperly configured firewall or a general network problem.
Because each of these steps represents a possible solution to this issue, connect to the wireless network and view websites through the Internet Explorer® browser, or the Google Chrome™ browser after you complete each step.Manuals are posted on your model support page. For information specific to any particular model on how to complete any of the steps in this solution, refer to its manuals. The reason for this is that the process to perform that particular step is different depending on the model computer you have. Because of this, some steps are in general terms. This solution has been written to work with all VAIO® computers that use the Windows® 8, Windows® 7 or Windows Vista® operating system.If you get an internet connection but have dropped connections or low signal strength, download and install any SmartWi Connection Utility or VAIO Smart Network Utility update, and any wireless adapter driver update available.ĭownloads are posted on your model support page.